A ticket was created by Dilantha Prasanna at 2023-03-23 10:04:00
Sierra representative AdminSierra is requested to proceed at 2023-03-23 10:11:22
Dialog representative AdminDialog approved to proceed at 2023-03-23 10:16:57
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-24 09:29:38
Dialog representative AdminDialog confirmed the neutralization at 2023-03-24 23:47:25
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-24 09:29:39
Dialog representative AdminDialog confirmed the resolvement at 2023-03-24 23:47:27