A ticket was created by Dinuka Heshan at 2023-03-24 12:24:00
Sierra representative AdminSierra is requested to proceed at 2023-03-24 12:27:06
Dialog representative AdminDialog approved to proceed at 2023-03-24 23:24:22
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-03-24 19:14:37
Dialog representative AdminDialog confirmed the neutralization at 2023-03-24 23:32:44
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-03-24 19:15:01
Dialog representative AdminDialog confirmed the resolvement at 2023-03-24 23:32:55