A ticket was created by Dilantha Prasanna at 2023-04-04 16:31:00
Sierra representative AdminSierra is requested to proceed at 2023-04-04 16:42:24
Dialog representative AdminDialog approved to proceed at 2023-05-11 08:19:54
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-04-08 17:51:04
Dialog representative AdminDialog confirmed the neutralization at 2023-05-11 08:19:57
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-04-08 17:51:18
Dialog representative AdminDialog confirmed the resolvement at 2023-05-11 08:20:01