A ticket was created by Kasun Gamage at 2023-04-22 11:00:00
Sierra representative AdminSierra is requested to proceed at 2023-04-22 11:05:43
Dialog representative AdminDialog approved to proceed at 2023-04-22 11:57:49
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-05-15 14:31:58
Dialog representative AdminDialog confirmed the neutralization at 2023-06-15 18:28:59
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-06-15 12:12:38
Dialog representative AdminDialog confirmed the resolvement at 2023-06-15 18:29:02