A ticket was created by Dhananjaya at 2021-10-21 18:42:00
Sierra representative AdminSierra is requested to proceed at 2021-10-21 19:19:23
Dialog representative AdminDialog approved to proceed at 2021-10-21 19:26:41
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-11-01 11:36:57
Dialog representative AdminDialog confirmed the neutralization at 2021-11-02 09:37:21
Sierra representative AdminSierra is requested to confirm the resolvement at 2021-11-02 09:39:24
Dialog representative AdminDialog confirmed the resolvement at 2021-11-02 09:40:04