A ticket was created by Niroshan at 2023-04-30 18:21:00
Sierra representative AdminSierra is requested to proceed at 2023-05-01 20:36:10
Dialog representative AdminDialog approved to proceed at 2023-05-01 18:16:35
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-05-01 20:36:04
Dialog representative AdminDialog confirmed the neutralization at 2023-05-01 18:16:40
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-05-01 20:36:07
Dialog representative AdminDialog confirmed the resolvement at 2023-05-01 18:16:47