A ticket was created by Eranda Munasinghe at 2023-05-04 18:34:00
Sierra representative AdminSierra is requested to proceed at 2023-05-04 23:27:51
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-05-07 12:41:58
Dialog representative AdminDialog confirmed the neutralization at 2023-05-08 11:01:13
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-05-07 14:01:41
Dialog representative AdminDialog confirmed the resolvement at 2023-05-08 11:01:14