A ticket was created by Mahesh Palihakkara at 2021-10-28 23:16:00
Sierra representative AdminSierra is requested to proceed at 2021-10-28 23:42:55
Dialog representative AdminDialog approved to proceed at 2021-10-29 21:35:07
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2021-10-29 21:43:14
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2021-10-29 21:40:49