A ticket was created by Kasun Gamage at 2023-05-29 18:33:00
Sierra representative AdminSierra is requested to proceed at 2023-05-29 20:02:54
Dialog representative AdminDialog approved to proceed at 2023-05-29 21:13:16
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-06-15 12:10:39
Dialog representative AdminDialog confirmed the neutralization at 2023-06-15 18:27:53
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-06-15 12:10:40
Dialog representative AdminDialog confirmed the resolvement at 2023-06-15 18:27:56