A ticket was created by Kasun Gamage at 2023-05-29 18:35:00
Sierra representative AdminSierra is requested to proceed at 2023-05-29 20:03:27
Dialog representative AdminDialog approved to proceed at 2023-05-29 21:12:41
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-06-05 16:25:30
Dialog representative AdminDialog confirmed the neutralization at 2023-06-05 19:03:32
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-06-06 10:59:53
Dialog representative AdminDialog confirmed the resolvement at 2023-06-06 11:03:31