A ticket was created by Kasun Gamage at 2023-05-29 18:37:00
Sierra representative AdminSierra is requested to proceed at 2023-05-29 20:03:46
Dialog representative AdminDialog approved to proceed at 2023-05-29 21:12:27
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-06-05 19:03:50
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2023-06-15 18:27:28