A ticket was created by Dilantha Prasanna at 2023-06-02 16:48:00
Sierra representative AdminSierra is requested to proceed at 2023-06-02 16:50:27
Dialog representative AdminDialog approved to proceed at 2023-06-02 16:50:58
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-06-02 22:11:40
Dialog representative AdminDialog confirmed the neutralization at 2023-06-03 22:44:02
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-06-02 22:11:55
Dialog representative AdminDialog confirmed the resolvement at 2023-06-03 22:44:03