A ticket was created by Dilantha Prasanna at 2023-06-13 09:30:00
Sierra representative AdminSierra is requested to proceed at 2023-06-13 09:31:39
Dialog representative AdminDialog approved to proceed at 2023-06-13 09:31:45
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-06-14 16:11:35
Dialog representative AdminDialog confirmed the neutralization at 2023-06-15 18:26:59
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-06-14 16:11:36
Dialog representative AdminDialog confirmed the resolvement at 2023-06-15 18:27:01