A ticket was created by Kasun Gamage at 2023-06-13 10:02:00
Sierra representative AdminSierra is requested to proceed at 2023-06-13 10:34:17
Dialog representative AdminDialog approved to proceed at 2023-06-13 13:24:28
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-06-14 16:11:24
Dialog representative AdminDialog confirmed the neutralization at 2023-06-15 18:26:39
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-06-14 16:11:30
Dialog representative AdminDialog confirmed the resolvement at 2023-06-15 18:26:43