A ticket was created by Kasun Gamage at 2023-06-16 09:40:00
Sierra representative AdminSierra is requested to proceed at 2023-06-16 12:30:17
Dialog representative AdminDialog approved to proceed at 2023-06-16 13:19:48
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-06-24 13:53:02
Dialog representative AdminDialog confirmed the neutralization at 2023-07-04 07:03:12
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-06-24 13:53:05
Dialog representative AdminDialog confirmed the resolvement at 2023-07-04 07:03:18