A ticket was created by Niroshan at 2023-07-04 10:31:00
Sierra representative AdminSierra is requested to proceed at 2023-07-04 10:56:00
Dialog representative AdminDialog approved to proceed at 2023-07-08 08:17:29
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-07-08 06:19:01
Dialog representative AdminDialog confirmed the neutralization at 2023-07-08 08:17:34
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-07-08 06:19:03
Dialog representative AdminDialog confirmed the resolvement at 2023-07-08 08:17:38