A ticket was created by Dhananjaya at 2021-11-01 21:39:00
Sierra representative AdminSierra is requested to proceed at 2021-11-01 21:43:07
Dialog representative AdminDialog approved to proceed at 2021-11-02 09:36:45
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-11-02 09:37:06
Dialog representative AdminDialog confirmed the neutralization at 2021-11-02 09:38:29
Sierra representative AdminSierra is requested to confirm the resolvement at 2021-11-02 09:38:43
Dialog representative AdminDialog confirmed the resolvement at 2021-11-02 09:39:20