A ticket was created by Niroshan at 2023-07-04 10:42:00
Sierra representative AdminSierra is requested to proceed at 2023-07-04 10:56:22
Dialog representative AdminDialog approved to proceed at 2023-07-08 08:18:01
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-07-08 06:19:45
Dialog representative AdminDialog confirmed the neutralization at 2023-07-08 08:18:04
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-07-08 06:19:35
Dialog representative AdminDialog confirmed the resolvement at 2023-07-08 08:18:12