A ticket was created by Theekshana Samarajeewa at 2023-07-10 16:46:00
Sierra representative AdminSierra is requested to proceed at 2023-07-10 17:09:16
Dialog representative AdminDialog approved to proceed at 2023-07-10 17:12:38
Sierra representative is requested to confirm the Neutralization at
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-07-11 16:00:45
Dialog representative AdminDialog confirmed the resolvement at 2023-07-13 11:30:41