A ticket was created by Dinuka Heshan at 2023-07-11 09:07:00
Sierra representative AdminSierra is requested to proceed at 2023-07-11 09:59:18
Dialog representative AdminDialog approved to proceed at 2023-07-16 21:01:20
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-08-17 12:59:06
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2023-08-17 12:59:14