A ticket was created by Dilantha Prasanna at 2023-07-20 09:52:00
Sierra representative AdminSierra is requested to proceed at 2023-07-20 09:57:36
Dialog representative AdminDialog approved to proceed at 2023-07-20 09:57:42
Sierra representative is requested to confirm the Neutralization at
Dialog representative confirmed the neutralization at
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-07-21 15:13:46
Dialog representative AdminDialog confirmed the resolvement at 2023-07-21 18:41:16