A ticket was created by Dilantha Prasanna at 2023-07-24 09:54:00
Sierra representative AdminSierra is requested to proceed at 2023-07-24 09:56:22
Dialog representative AdminDialog approved to proceed at 2023-07-24 09:56:30
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-07-24 18:58:22
Dialog representative AdminDialog confirmed the neutralization at 2023-08-07 12:53:27
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-07-29 23:58:33
Dialog representative AdminDialog confirmed the resolvement at 2023-08-07 12:53:30