A ticket was created by Theekshana Samarajeewa at 2023-07-29 22:41:00
Sierra representative AdminSierra is requested to proceed at 2023-07-29 22:45:30
Dialog representative AdminDialog approved to proceed at 2023-07-29 22:46:15
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-07-29 23:52:21
Dialog representative AdminDialog confirmed the neutralization at 2023-07-30 11:59:08
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-07-29 23:52:23
Dialog representative AdminDialog confirmed the resolvement at 2023-07-30 11:59:17