A ticket was created by Kasun Gamage at 2023-07-31 20:39:00
Sierra representative AdminSierra is requested to proceed at 2023-07-31 20:43:36
Dialog representative AdminDialog approved to proceed at 2023-07-31 20:43:59
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-04 10:58:48
Dialog representative confirmed the neutralization at
Sierra representative is requested to confirm the resolvement at
Dialog representative Admindialog confirmed the resolvement at 2023-09-04 13:18:10