A ticket was created by Eranda Dissanayake at 2023-08-02 16:51:00
Sierra representative AdminSierra is requested to proceed at 2023-08-02 19:53:57
Dialog representative AdminDialog approved to proceed at 2023-08-09 09:50:57
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-08-07 16:26:21
Dialog representative AdminDialog confirmed the neutralization at 2023-08-09 09:51:00
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-08-07 16:26:25
Dialog representative AdminDialog confirmed the resolvement at 2023-08-09 09:51:04