A ticket was created by lahiru silva at 2021-11-05 15:00:00
Sierra representative AdminSierra is requested to proceed at 2021-11-05 15:10:09
Dialog representative AdminDialog approved to proceed at 2021-11-18 10:51:17
Sierra representative AdminSierra is requested to confirm the Neutralization at 2021-11-18 10:51:22
Dialog representative AdminDialog confirmed the neutralization at 2021-11-18 10:51:28
Sierra representative AdminSierra is requested to confirm the resolvement at 2021-11-18 10:51:35
Dialog representative AdminDialog confirmed the resolvement at 2021-11-18 10:51:40