A ticket was created by Kasun Gamage at 2023-08-16 08:45:00
Sierra representative AdminSierra is requested to proceed at 2023-08-16 09:29:03
Dialog representative Admindialog approved to proceed at 2023-08-16 09:38:12
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-04 10:58:33
Dialog representative confirmed the neutralization at
Sierra representative is requested to confirm the resolvement at
Dialog representative Admindialog confirmed the resolvement at 2023-09-04 13:18:28