A ticket was created by Dinuka Heshan at 2023-08-17 11:35:00
Sierra representative AdminSierra is requested to proceed at 2023-08-17 11:44:53
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-08-28 22:59:34
Dialog representative AdminDialog confirmed the neutralization at 2023-08-30 09:50:44
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-08-28 22:59:35
Dialog representative AdminDialog confirmed the resolvement at 2023-08-30 09:50:47