A ticket was created by Mahesh Palihakkara at 2021-11-08 19:20:00
Sierra representative AdminSierra is requested to proceed at 2021-11-09 10:33:31
Dialog representative AdminDialog approved to proceed at 2021-11-11 23:18:59
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2021-11-11 23:17:04
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2021-11-11 23:27:21