A ticket was created by Kasun Gamage at 2023-08-18 08:16:00
Sierra representative AdminSierra is requested to proceed at 2023-08-18 09:47:57
Dialog representative Admindialog approved to proceed at 2023-08-18 09:51:15
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-08-29 17:31:25
Dialog representative AdminDialog confirmed the neutralization at 2023-09-04 10:43:45
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-08-29 17:31:27
Dialog representative AdminDialog confirmed the resolvement at 2023-09-04 10:43:48