A ticket was created by Anuruddha Dissanayake at 2023-08-18 11:00:00
Sierra representative AdminSierra is requested to proceed at 2023-08-18 14:38:09
Dialog representative AdminDialog approved to proceed at 2023-08-20 17:45:46
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-08-18 20:25:59
Dialog representative AdminDialog confirmed the neutralization at 2023-08-20 17:45:51
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-08-18 20:26:02
Dialog representative AdminDialog confirmed the resolvement at 2023-08-20 17:45:53