A ticket was created by Dilantha Prasanna at 2023-08-21 09:28:00
Sierra representative AdminSierra is requested to proceed at 2023-08-21 09:32:07
Dialog representative AdminDialog approved to proceed at 2023-08-21 09:32:36
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-11-24 16:45:25
Dialog representative AdminDialog confirmed the neutralization at 2023-12-23 15:20:11
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-11-24 16:45:26
Dialog representative AdminDialog confirmed the resolvement at 2023-12-23 15:20:14