A ticket was created by Dilantha Prasanna at 2023-08-21 09:30:00
Sierra representative AdminSierra is requested to proceed at 2023-08-21 09:32:15
Dialog representative AdminDialog approved to proceed at 2023-08-21 09:32:26
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-08-22 21:50:07
Dialog representative AdminDialog confirmed the neutralization at 2023-08-24 10:10:32
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-02-17 10:55:41
Dialog representative AdminDialog confirmed the resolvement at 2023-08-24 10:10:34