A ticket was created by Dilantha Prasanna at 2023-08-24 09:43:00
Sierra representative AdminSierra is requested to proceed at 2023-08-24 09:45:25
Dialog representative AdminDialog approved to proceed at 2023-08-24 09:46:31
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-08-29 17:30:40
Dialog representative AdminDialog confirmed the neutralization at 2023-09-19 08:37:13
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-08-29 17:30:42
Dialog representative AdminDialog confirmed the resolvement at 2023-09-19 08:37:15