A ticket was created by Kasun Gamage at 2023-08-25 08:48:00
Sierra representative AdminSierra is requested to proceed at 2023-08-25 09:13:38
Dialog representative Admindialog approved to proceed at 2023-08-25 09:16:50
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-04 10:58:14
Dialog representative confirmed the neutralization at
Sierra representative is requested to confirm the resolvement at
Dialog representative Admindialog confirmed the resolvement at 2023-09-04 13:18:42