A ticket was created by Kasun Gamage at 2023-08-25 08:49:00
Sierra representative AdminSierra is requested to proceed at 2023-08-25 08:58:12
Dialog representative Admindialog approved to proceed at 2023-08-25 09:00:13
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-21 15:46:01
Dialog representative Admindialog confirmed the neutralization at 2023-09-22 10:07:07
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-09-21 15:46:04
Dialog representative Admindialog confirmed the resolvement at 2023-09-22 10:07:11