A ticket was created by Dilantha Prasanna at 2023-08-30 17:48:00
Sierra representative AdminSierra is requested to proceed at 2023-08-30 17:49:14
Dialog representative AdminDialog approved to proceed at 2023-09-19 08:36:55
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-03 19:35:30
Dialog representative AdminDialog confirmed the neutralization at 2023-09-19 08:36:58
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-09-03 19:35:32
Dialog representative AdminDialog confirmed the resolvement at 2023-09-19 08:37:00