A ticket was created by Niroshan at 2023-09-07 15:23:00
Sierra representative AdminSierra is requested to proceed at 2023-09-07 15:38:25
Dialog representative AdminDialog approved to proceed at 2023-09-07 16:34:40
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-07 17:53:14
Dialog representative AdminDialog confirmed the neutralization at 2023-09-07 16:34:42
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-09-07 17:53:22
Dialog representative AdminDialog confirmed the resolvement at 2023-09-07 16:34:56