A ticket was created by Dilantha Prasanna at 2023-09-19 07:00:00
Sierra representative AdminSierra is requested to proceed at 2023-09-19 08:09:06
Dialog representative AdminDialog approved to proceed at 2023-09-19 08:36:00
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-19 12:02:59
Dialog representative AdminDialog confirmed the neutralization at 2023-09-19 17:36:46
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2023-09-19 17:36:48