A ticket was created by Dilantha Prasanna at 2023-09-19 07:00:00
Sierra representative AdminSierra is requested to proceed at 2023-09-19 08:09:16
Dialog representative AdminDialog approved to proceed at 2023-09-19 08:36:11
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-09-19 17:36:15
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2023-09-19 17:36:17