A ticket was created by Dilantha Prasanna at 2023-09-19 08:34:00
Sierra representative AdminSierra is requested to proceed at 2023-09-19 08:37:33
Dialog representative AdminDialog approved to proceed at 2023-09-19 08:39:00
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-19 17:35:03
Dialog representative Admindialog confirmed the neutralization at 2023-09-21 13:25:09
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-09-20 15:59:49
Dialog representative Admindialog confirmed the resolvement at 2023-09-21 13:25:01