A ticket was created by Kasun Gamage at 2023-09-21 08:25:00
Sierra representative AdminSierra is requested to proceed at 2023-09-21 08:52:40
Dialog representative Admindialog approved to proceed at 2023-09-21 14:31:56
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-21 15:34:22
Dialog representative Admindialog confirmed the neutralization at 2023-09-22 09:39:14
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-09-21 15:34:26
Dialog representative Admindialog confirmed the resolvement at 2023-09-22 09:39:15