A ticket was created by Kasun Gamage at 2023-09-21 08:27:00
Sierra representative AdminSierra is requested to proceed at 2023-09-21 08:52:25
Dialog representative Admindialog approved to proceed at 2023-09-21 14:31:39
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-09-21 15:35:00
Dialog representative Admindialog confirmed the neutralization at 2023-09-22 09:39:03
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-09-21 15:35:02
Dialog representative Admindialog confirmed the resolvement at 2023-09-22 09:39:04