A ticket was created by Mahesh Palihakkara at 2021-11-18 11:34:00
Sierra representative AdminSierra is requested to proceed at 2021-11-18 12:54:42
Dialog representative AdminDialog approved to proceed at 2021-11-23 14:08:57
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2021-11-23 14:06:57
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2021-11-23 14:19:45