A ticket was created by Theekshana Samarajeewa at 2023-10-04 12:41:00
Sierra representative AdminSierra is requested to proceed at 2023-10-04 12:44:54
Dialog representative approved to proceed at
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2024-01-10 18:09:54
Sierra representative AdminSierra is requested to confirm the resolvement at 2024-01-10 16:07:33
Dialog representative AdminDialog confirmed the resolvement at 2024-01-10 18:09:57