A ticket was created by Theekshana Samarajeewa at 2023-10-05 09:34:00
Sierra representative AdminSierra is requested to proceed at 2023-10-05 09:43:26
Dialog representative approved to proceed at
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-10-06 16:26:58
Dialog representative AdminDialog confirmed the neutralization at 2023-11-07 23:13:54
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-10-06 16:27:01
Dialog representative AdminDialog confirmed the resolvement at 2023-11-07 23:13:56