A ticket was created by Dilantha Prasanna at 2023-10-08 18:30:00
Sierra representative AdminSierra is requested to proceed at 2023-10-08 18:37:05
Dialog representative AdminDialog approved to proceed at 2023-10-09 07:08:32
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2023-10-12 10:44:41
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-10-12 10:44:15
Dialog representative AdminDialog confirmed the resolvement at 2023-10-12 10:44:43