A ticket was created by Dhananjaya at 2021-07-31 17:46:00
Sierra representative AdminSierra is requested to proceed at 2021-07-31 17:50:13
Dialog representative AdminDialog approved to proceed at 2021-07-31 17:50:39
Sierra representative is requested to confirm the Neutralization at
Dialog representative AdminDialog confirmed the neutralization at 2021-08-01 20:15:40
Sierra representative is requested to confirm the resolvement at
Dialog representative AdminDialog confirmed the resolvement at 2021-08-01 20:15:56