A ticket was created by Niroshan at 2023-10-09 08:40:00
Sierra representative AdminSierra is requested to proceed at 2023-10-09 08:45:39
Dialog representative AdminDialog approved to proceed at 2023-10-09 23:39:49
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-10-09 09:23:29
Dialog representative AdminDialog confirmed the neutralization at 2023-10-09 23:39:51
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-10-10 00:18:27
Dialog representative AdminDialog confirmed the resolvement at 2023-10-09 23:39:57