A ticket was created by Kasun Gamage at 2023-10-09 13:02:00
Sierra representative AdminSierra is requested to proceed at 2023-10-09 14:31:55
Dialog representative Admindialog approved to proceed at 2023-10-09 14:35:00
Sierra representative AdminSierra is requested to confirm the Neutralization at 2023-10-09 14:32:02
Dialog representative Admindialog confirmed the neutralization at 2023-10-09 14:35:02
Sierra representative AdminSierra is requested to confirm the resolvement at 2023-10-09 14:32:03
Dialog representative Admindialog confirmed the resolvement at 2023-10-09 14:39:32